Oak DisplayX - Wallboard Software
The Oak DisplayX Wallboard Software is a multi-functional and powerful business tool, not only is it a real time reporting engine but it can also be used as a motivational and presentation tool. The Wallboard displays up to the minute information about the performance of your team, but it can be tailored to suit the needs of the individual or the team.
Contact Centre Software Suite
Oak DisplayX can be used in conjunction with Oak's ReportX (Call Logging) to create detailed report's from the information collated from the wallboard. The Oak Wallboard layout editor is simple to use so the content of the Wallboard can be changed to meet the exact needs of your business, whether it is for the individual or for a department.
Customise your Wallboard
With each panel that is displayed within the Wallboard Software a limit can be set so when that limit has been exceeded the colour of the panel will change, bringing it to the everyones attention instantly. Additional alarms can be setup to notifiy certain users of exceptional items such as a long ring time or any calls that have been lost.
Wallboard Software will improve your Business
Oaks DisplayX Wallboard Software allows you to measure the performance with the ability to define your own performance objectives and have them monitored automatically and continuously in real time. Put monitor alarms in place for exceptional events with audio, visual and e-mail alerts to inform you of any problems.
Oak DisplayX Screenshots
Set KPI's & Targets for your Team
Targets can be set for individuals or for a team for the number of calls that are to be made or answered in a give time period. With the ability to set performance targets you can drive your business forward by reacting quickly to any alarms that have been raised. By sharing both business and external content (such as news feeds) with your teams you can keep staff involved and highly motivated to acheive set goals.
