Oak Call Logging Comparison Matrix
Compare call logging software by OAK, Call Logging products by DENWA, suppliers of OAK call logging solutions:
| Call Logging Options | Standard |
Premium |
Enterprise |
| Store Calls |
|||
| Fast Retrieval of calls |
up to 1,000,000 |
up to 10,000,000 |
unlimited |
| High performance SQL database included |
 |
|
|
| Number of sites |
single | UP to 5 | Unlimited |
| Collect Calls |
|||
| Collection Server running as a Windows Service | |
|
|
| All telephone systems supported |
|
|
|
| Local Collection |
|
|
|
| Remote collection, direct or IP buffer |
 |
|
|
| Serach for Calls |
|||
| Site | Single |
Up to 5 | Unlimited |
| Date, Day, Time, inclusive or exclusive |
|
|
|
| Group, Extension, Line, Phone, CLI, DDI, Account |
|
|
|
| Cost, Duration, minimum and maximum |
|
|
|
| Historic Report Types |
|||
| Full range of Cost Control reports |
2 only |
|
|
| Full range of Response Management reports |
1 only |
|
|
| Full range of Traffic Analysis reports |
|
|
|
| Full range of Account Code Billing Reports |
|
|
|
| Summary style presentation with graphs |
|
|
|
| Group / Department style presentation with graphs |
|
|
|
| Itemised style call presentation |
|
|
|
| Historic Report Viewing Options |
|||
| Preview on screen with print option |
|
|
|
| Export in PDF, HTML, CSV & Word formats |
|
|
|
| Run reports automatically and deliver by email |
|
|
|
| Live Report Types |
|||
| Statistics Server running as a Windows Service |
|
|
|
| View Call activity |
|
|
|
| View Alarm activity, with immediate notification |
|
|
|
| View Fraud activity, with immediate notification | |
|
|
| Summary style presentation with graphs |
|
|
|
| Itemised style call pesentation |
|
|
|
| Notification by Screen Popping, SMS, or email |
|
|
|
| Installation | |||
| Include full range or carrier costing tables |
|
|
|
| Helpdesk support available |
|
|
|
| Remote diagnostic support available |
|
|
|
| Installation service available |
|
|
|
| View More: | Standard |
Premium |
Enterprise |
