Oak Call Logging Premium

Oak Call Logging (ReportX) Premium is the mid-range option provided by Oak. With the premium edition you are able to log calls on 5 different sites. Any reports that are set up can be automatically e-mailed to you on a certain day of the week specified by you.

These reports can contain different information from various departments or particular types of calls. Notifications can be setup when certain activities are being performed and these notifications can be sent by screen popping, e-mail or SMS, so you are always informed of what is going today.

Customised Reports

The Oak Call Logging Premium allows you to create a full range of traffic analysis reports and code billing reports. Every report is presented in a summary style presentation with graphs, this makes all the information easier to take in and understand. The Oak Call Logging Premium allows you to view live reports that gie you updated information as calls are made and received.

Improve Business Efficiency

Oak ReportX can also highlight the opportunity to increase business efficiency through the use of additional integrated software modules. Whether it’s call recording, screen popping your contact database, or displaying vital call and business information on a wallboard, Oak has got it covered.

With each edition of the Oak Call Logging software you can create various reports that display different information. Each report can be customised to display the information that is relevant to you. Click on a thumbnail to open a larger view of the image.

Wallboard Integration

Oak Call Logging Software can be integrated with Oak DisplayX (Wallboard) that provides statistical information that is taken from ReportX and displays them on a monitor. These displays can be unique to individual users that they can display on their wn monitors or displayed or a larger monitor that is placed in an office.