Oak Call Logging Software

ReportX is designed to manage and improve the use of telecommunications throughout your business, with a wide and flexible range of reports that show you exactly what is going on in a format that is easy to understand and tailored to your business.

By introducing ReportX, immediate cost savings of up to 15% on calls can be realised as well as the associated savings in staff time on those calls. As a result, ReportX can pay for itself within three months.

Is your Business Running Effectively?

ReportX, Oak's advanced new Call Logging product (ReportX) shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement.

It's reporting capabilities are unrivaled; and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business. You can read more about Call Logging here.

• Reduce Costs: See an immediate reduction of up to 15%
• Retain Customers: Impress callers by answering their calls quickly and handling their calls effectively
• Increase Sales: Ensure increased levels of telesales activity are being made to drive new sales
• Improve Performance: Work with staff to develop their telephone and telesales techniques
• Detect Fraud: Identify potential telephone fraud early and avoid huge expense

Oak Call Logging ReportX will alert you quickly to any unusual telephone or trunk activity, thus potential telephone fraud can be recognised early and huge expense avoided. Oak ReportX can also highlight the opportunity to increase business efficiency through the use of additional integrated software modules. Whether it’s recording calls, screen popping your contact database, or displaying vital call and business information on a wallboard, Oak has got it covered.