Upgrade Bulletin - February 2011
We are proud to announce the release of the Real-Time Leaderboard which is already becoming a must have tool in a number of businesses, there are a number of small tweaks as well.
We appreciate that everyone is busy and hope that you can find two minutes to read through some of the new features below which could increase your profitable and make your work lives easier.
Leaderboard
Our new leaderboard offers real-time extension details, sorted on a column of your choice and is ideal for sales offices and small contact centres.- It is easy for everyone to see who is performing and who is not.
- Everything is customisable, columns, sizes, background colours, text colours.
- You can even have sounds playing when certain trigger point are met.
- Builtin screensaver that will show upto 5 graphics of your choice, great for company logos or motivational slogans.
- Accessable from the system tray menu.
Smaller Features
- ExportCSVCostAsPounds option added so the costs export as pounds rather than pence, added for Business Centres with external billing platforms.
- Data Loggers now have a custom keep-alive character option.
Convertor Changes
- Mitel 5000 convertor now works with account codes
- Siemens HiPath 3800 system added
- LG LDK 100-300 converter upgraded
- Nortel ML UK-US now works with account codes
- Siemens Realtis converter upgraded
- NEC XN120 convertor upgraded
